Makers of Infant Tylenol issue recall, offer refund for bad bottle design

Friday, 17 February 2012 16:26
health120711_optBY TERI GATTO

Johnson and Johnson’s McNeil Consumer Healthcare has recalled yet another one of its products.

This time Tylenol for infants has been found problematic and the company is recalling 574,000 bottles of the popular, grape-flavored pain and fever reliever for infants.

According to the company, there is nothing wrong with the actual medication. The problem is that parents and caregivers are having difficulty with the newly designed bottle.

“McNeil is initiating this voluntary recall as a precaution after receiving a small number of complaints from consumers who reported difficulty using the Infants’ TYLENOL® SimpleMeasure™ dosing system,” states a press release on the J&J website.

A YouTube video posted by McNeil features a young woman explaining to parents how to use the new dosing system. Towards the end of the video, however she informs viewers that they can receive a refund if they have problems with the system.

Parents who have purchased Infants’ TYLENOL® Oral Suspension 1oz. Grape - Lot Numbers: BIL0U00, BIL0V00, BIL3500, BJL2D00, BJL2E00, BJL2T00, or BJL2U00 can call 1-888-222-6036 or log on to for more information or to get a refund.

Benadryl for infants and children, Zyrtec, Motrin, liquid Tylenol and Rolaids are among the products that J&J has recently recalled.