Yesterday I have left a comment below that said that often cults have protectors on the internet that try to defend themselves by attacking the sources you site.
the best defense against an organization being called a cult is to have a member of the organization come out and address the claims made by their critics. A "true" religion doesn't have anything to hide and certainly does not attack its former members for their bad experiences. They apologize to them, and ask them if they need help for any hardship they have been caused by the organization.
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